FAQ and Terms & Conditions

Important UK Brewery Tour Info & Policies

All participants must be 18 or older. No accompanying children permitted. Valid ID will be required if requested by the tour guide.

Tours must be booked and paid for in advance. If you are not able to book ahead but we have space available we may be able to take you ‘last minute’ on a tour for a cash payment. Some tours require final numbers before the day, so we recommend booking at least 48 hours ahead of time.

All tours include some walking (10-15 minutes minimum), of which you must be capable. The Cheltenham Beery Walking Tour is the most walking-heavy and involves approximately 30 minutes of walking. Please wear comfortable and practical shoes (which in this case means closed toe) as there can be slip and trip hazards in active brewhouses and on the ye olde English streets. We also recommend checking the weather before your visit and dressing accordingly; British weather is variable even in the middle of summer, and we’d hate for you to get cold or drenched between venues!

Many of the establishments that the tours visit are sadly not wheelchair accessible; please contact us before booking if you have any accessibility requirements and we will do our best to accommodate you.

Photos & Marketing

We take photos of tour and tasting participants throughout the tours (both public and bespoke). We use these photos in our marketing efforts both online and in print, including posting the photos on Facebook and Twitter and on our website. We reserve the right to additionally use these photos in print and digital advertising through third party companies, although we will never sell your photo to another business for their own use. If you do not want your photo taken or used, please inform us by email prior to your tour. Alternatively, let your guide know on the day if this bothers you and we’ll delete the photos that you are in (this is not as good as knowing ahead of time, as we can plan around this and take photos without you in them). The images we take are fortunate (we post them on Facebook and you’re welcome to tag, share, and download them), and help our small business promote the activities!

Privacy Policy

We collect your name and contact information during the booking process. This information will never be sold to any other company.  We do not collect any payment information from you – payments are either made by BACs or through PayPal. We may use your contact information to get in touch with you regarding your purchase/booking in case of questions or issues, including by phone call, text or email. If you participate in a Brewerism tour or tasting we will add your email address to our newsletter subscriber list. If you do not wish to receive these emails all you need to do is unsubscribe. Please contact us if you have any questions about our policies.

Frequently Asked Questions